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TQM Research & Scholarship
Recent Doctoral Dissertations

    Matthew W. Ford, (2000). 'A Model of Change Process and Its Use in Self Assessment'

    Paul R. Stephens, (2000). 'Small Business and High Performance Management Practices'

    Ramamurthi Ramabadran, (1996). 'Cooperative Benchmarking: An Empirical Investigation of the Impact of Team and Partner Characteristics on Project Outcomes'

Recent Publications

    Evans, J.R., 'Impacts of Information Management on Business Performance,' Benchmarking: An International Journal, (in press).

    Ford, M.W., and Evans, J.R., The Role of Follow-Up in Achieving Results from Self-Assessment Processes,' International Journal of Quality and Reliability Management, (in press).

    Stephens, P.R, Evans, J.R., and Matthews, C. 'Importance and Implementation of Baldrige Practices for Small Business,'  Quality Management Journal, Vol. 12, Issue 3, 2005, pp. 21-38.

    Ford, M.W., Evans, J.R., and Matthews, C. 'Linking Self-Assessment to the External Environment: An Exploratory Study,' International Journal of Operations and Production Management, Vol. 24, No. 11/12, 2004, pp. 1175-1187.

    Ramabadron, R., Raturi, A.S., Evans, J.R., and Dean, J.W. (2004) 'The Impact of Team and Partner Characteristics on Cooperative Benchmarking Outcomes,' IEEE Transactions on Engineering Management, VOl. 51, No. 2, 208-225.

    Evans, J. R., (2004), 'An Exploratory Study of Performance Measurement Systems and Relationships with Performance Results,' Journal of Operations Management, Vol 22, Issue 3, 219-232.

    Evans, J. R. and E. Jack, (2003), 'Validating Key Linkages in the Baldrige Performance Excellence Model,' Quality Management Journal, Vol. 10, Issue 2, 7-24.

    Ford, M. W. and J. R. Evans, (2002) 'Selecting and Using Models for Organizational Self-Assessment,' (with M. Ford), Business Horizons, Vol. 45, No. 6, 25-32.

    Ford, M. W., J.R. Evans, , C. Matthews, and G. Burchill (2001), 'Theoretical Foundations of the 7 Infrastructures Model,' Center for Quality of Management Journal, 10, 2, Winter, 51-76.

    Jack, E., P. Stephens, and J. R. Evans (2001), 'An Integrative Summary of Doctoral Dissertation Research in Quality Management,' Production and Operations Management, Vol. 10, No. 4, Winter.

    Lewis, M.W., Welsh, A.W., Dehler, G.E., & Green, S.G., (in press). 'Product development tensions: Exploring Contrasting Project Management Styles,' Academy of Management Journal.

    Evans, J.R., and M. Ford (2001), 'Baldrige Assessment and Organizational Learning: The Need for Change Management,' Quality Management Journal, Vol. 8, Issue 3, 9-25.

    Evans, J. R. and K. Henderson (2000), 'Successful Implementation of Six Sigma: Benchmarking General Electric Company,' Benchmarking: An International Journal, Vol. 7, No. 4, 260-281.

    Evans, J.R. (2000), 'Generating Quality Control Charts Having Specified Characteristics Using Excel,' Proceedings, 2000 Decision Sciences Institute Annual Meeting, Orlando.

    Kilduff, M., Angelmar, R., and Mehra, A. (2000), 'The Reciprocal Effects of Top Management Team Cognitive Diversity and Firm Performance: Opening the Black Box,' Organization Science, 11, 1: 21-34.

    Evans, J.R, S. Ghosh, and E. Jack (1999), 'Exploring the Linkages in the Baldrige Performance Excellence Model,' Proceedings, 1999 Decision Sciences Institute International Meeting, Athens, Greece.

    Allen, Chris T., E. F. McQuarrie, and T.F. Barr (1998), 'Implementing the Marketing Concept One Employee at a Time: Pinpointing Beliefs about Customer Focus as a Lever for Organizational Renewal,' Journal of Market Focused Management, 3, 151-170.

    Das, S., P. K. Sen and S. Sengupta (1998), 'Impact of Marketing and Technological Alliances on Firm Valuation', Academy of Management Journal, Volume 41, No. 1, 27-41.

    Evans, J.R. (1998), 'Critical Linkages in the Baldrige Criteria: Research Models and Educational Challenges,' Quality Management Journal, Vol. 5, Issue 1, pp. 13-30.

    Taylor, M.S., Masterson, S.S., Renard, M.K., & Tracy, K.B. (1998), 'Managers' Reactions to Procedurally Just Performance Management Systems,' Academy of Management Journal, 41, 568-579.

    Evans, J.R. and M.W. Ford (1997), 'Value-Driven Quality,' Quality Management Journal, Vol. 4, Issue 4, pp. 19-31.

    Evans, J.R. (1997), 'Leading Practices for Achieving Quality and High Performance,' International Journal of Benchmarking for Quality Management and Technology, Vol. 3, No. 4, pp. 43-58.Kilduff, M., Funk, J, and Mehra, A. (1997), 'Engineering Identity in a Japanese Factory,' Organization Science, 3: 579-592.

    Lewis, M.W. (1998), ' Advanced Manufacturing Technology: A Multiparadigm Deconstruction and Reconstruction of the Literature,' Academy of Management Best Paper Proceedings.

    MastErson, S.S., Olian, J.D., & Schnell, E.R. (1997), 'Belief Versus Practice in Management Theory: Total Quality Management and Agency Theory,' In D. Fedor & S. Ghosh (Eds.), Advances in the Management of Organizational Quality (Vol. 2): 169-209. Greenwich, CT: JAI Press.

    Ramabadron, R. J. W. Dean, Jr., and J. R. Evans (1997), 'Benchmarking and Project Management: A Review and Organizational Model,' International Journal of Benchmarking for Quality Management and Technology, Vol. 4, No. 1, pp. 34-46.

    Masterson, S.S., & Taylor, M.S. (1996). Total Quality Management and Performance Appraisal: An Integrative Perspective. Journal of Quality Management, 1, 67-89.

    Kirby, A., S. Reichelstein, P. K. Sen and Tae-Young Paik (1991), 'Participation, Slack and Budget Based Performance Evaluation,' Journal of Accounting Research, Vol. 29, No. 1, (Spring ).

Textbooks

    The Management and Control of Quality, Fifth EditionJames R. Evans and William M. Lindsay, The Management and Control of Quality, SIxth Edition, Cincinnati: South-Western Publishing Co. 2005.

    Total Quality: Management, Organization,  and Strategy, Third EditionJames R. Evans and James W. Dean, Jr., Total Quality: Management, Organization,  and Strategy, Third Edition, Cincinnati: South-Western Publishing Co. 2003.  Fourth edition will be out late 2004.

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